I am having trouble connecting to the portal or with a particular function, what do I do?

← Access

First clear your browser history of all cookies and cached files and try again.

1/ With Chrome:

Historic

Clear your browsing data

Select "All"

Clear your browsing data

Close your browser (all windows)

And reopen a session.

2/ Copy the url directly into your address bar

https://mycfmportal.com

If the error persists, send clear steps and screen shots on how to reproduce the error in a document using the AskCFM widget.

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