The Customer Portals Team continually works to maintain and improve the myCFM Portal website. The team is comprised of experienced technical product owners, Commercial Engines business team members, and skilled software engineers who manage the site functionality.
The list below highlights site changes the team has implemented to make your user experience a great one!
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7/21/2023 |
Portals |
- Implemented entitlement enforcement on the Customer Meetings/Calls subscription type of notifications
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6/30/2023 |
Documents |
- Enhanced to allow view of all documents related procedure figures in a gallery view, where they can analyze the figures in more detail. Implemented new App Bar and Nav Bar for clearer showcase of Techpubs Products.
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4/21/2023 |
Portals |
- Updated the links to Uservoice and status.io to the rebranded urls so the redirects won't be needed
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3/10/2023 |
myDownload |
- Optimized download and Restart interrupted downloads
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2/17/2023 |
Portals, Account myPortal Access
Warranty APP
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- Following the non-renewal of the password, users are now autonomous to reactivate their account via myCFMportal
- Users with no access right open are now visible from local administrators via myPortal Access
- Reliability of Warranty APP
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2/03/2023 |
Portals, Documents |
- Upgraded the core database to a newer version for security and performance enhancements
- Executed a security review/maintenance on numerous Portals-related databases
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1/27/2023 |
Documents |
- Fixed defects and released AvSystems enhancements
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1/06/2023 |
Portals |
- Released the “Widget-level Alert” (Icon) on all widgets to notify users of widget-specific ongoing/future outages posted in status.io
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12/23/2022 |
Portals |
- Fixed bug intermittently breaking the flow from status.io to a user’s browser. Updated the “CustomerMeetings/Calls” (Notification Subscription Type) to clarify that emails are not generated for this type.
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12/05/2022 |
Portals |
- Password: reinforce security rules (16 characters).
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11/30/2022 |
Forgot my password, MyPortal Access |
- Fixed suspended account message
- Message to a user and Local admin being created following a request to activate/renew a password
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11/11/2022 |
Portals |
- Upgraded the “Portals Status” (Button) to display its ON version when there is an ongoing or future outage in the Portals or widget(s) the user has added to one of their Portals tabs.
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10/21/2022 |
Warranty APP |
- Fixed the issue which prevented users from uploading claims documents larger than 1 MB
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10/14/2022 |
Portals |
- Updated a key AWS infrastructure to enable future enhancements
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9/23/2022 |
Portals |
- Fixed the logout function and the "Disco Error"
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9/15/2022 |
myDownload |
- Enhancement: When saving a search replace the accented characters to have no issue when deleting this saved search
- Removed limit of 10 saved searches
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9/09/2022 |
Documents |
- Released additional features
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6/24/2022 |
Documents |
- Released the REACH documents for viewing in the Documents widget
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5/06/2022 |
Portal, Global Search |
- Released the "Portal Status" (Top Nav Button) which provides users with the ability to go to the Customer Portals' public status page to view upcoming and recent Maintenance and Incidents. The new FAQs (Link) will improve users' access to the FAQs
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4/29/2022 |
Portal |
- Modernized the "Add Widget" (Screen) to improve usability and efficiency
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4/15/2022 |
Portal |
- Released numerous minor enhancements and fixes, including the new warning to users when their two-hour activity-based session has expired
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3/23/2022 |
myPortal Access |
- Fix: Add Training Coordinator list for users with the “Customer” role on myPortal Access
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2/24/2023 |
Portals, Warranty |
- Upgraded the critical databases supporting the Customer Portals
- Released improvements: prepopulated engine family/model information based on ESN, new internal Warranty Recovery Opportunities tool filtering, increased max number of rows in the claim invoice export, fixed bulk upload handling of large files.
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2/17/2023 |
Portals, Ask CFM |
- Updated usage data sent to Adobe Analytics from the "Widget-level Alert" (Icons)
- Fixed bug related to ATA Number input and enhanced security measures of certain forms
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2/03/2023 |
Portals, Documents, Global Search |
- Upgraded the core database to a newer version for security and performance enhancements
- Executed a security review/maintenance on numerous Portals-related databases
- Updated the database environment for future maintenance and bolstered the size for performance protection
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1/06/2023 |
Portals |
- Enhanced the Portal Status notification to users of widget-specific notices
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3/01/2022 |
Renew password, Notification, myPortal Access |
- Fix: Display the "Accept" button without having to change the zoom of the browser during renew password process
- New functionality: Publish communications to a targeted audience
- Fix: Correctly display the dates via "My information" and "User Details" in the myPortal Access
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5/10/2021 |
ASK CFM |
- Enhancement: Add SGE format (files upload) in the ASK CFM
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