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  1. Announcement: [July 2021] The new Engine Change Tool

  2. Announcement: July 16, 2021 - myCFM Portal login is changing

  3. Are CNR’s Instructions for Continued Airworthiness?

  4. Are CNR’s mandatory?

  5. Are there any training videos for the Engine Change Tool?

  6. Can I export the compliance status report?

  7. Can't find your claim?

  8. How Add Inquiry

  9. How can I add, modify or delete a maintenance line?

  10. How can I find LEAP Fan Blade information with MLE Serial Number?

  11. How can I find step-by-step instructions on how to use the Engine Change Tool?

  12. How can I search myCFM Portal?

  13. How can I see the Critical Item Service Bulletin compliance ratio for my fleet?

  14. How can search operators be used?

  15. How do I access the Engine Change Tool and submit an engine change?

  16. How do I identify a PMA or DER or EPA part?

  17. How do I locate the Repair Source Directory for CFM56 or LEAP Platforms?

  18. How do I report an operational event?

  19. How do I request access to myCFM?

  20. How do I request additional access to Widgets and Links?

  21. How do I reset my password?

  22. How do I submit & report the utilization data for aircraft in my fleet?

  23. How does Advanced Global Search work?

  24. How long does it take for my engine removal/installation change to be reflected in the engine change feature of the engine profile widget and diagnostics tools?

  25. How to find the data I entered for the previous revisions of a Service Bulletin?

  26. How to get the compliance status for my fleet?

  27. How to look up the compliance status of an engine?

  28. How to set up my notification preferences?

  29. How to transfer an aircraft into or out of your fleet?

  30. How to update Critical Item Service Bulletin status in bulk?

  31. How to update the Critical Item Service Bulletin compliance status for my fleet?

  32. How to use the TechPub License Key ?

  33. How View and Organize my Inquiries

  34. I am having trouble connecting to the portal or with a particular function, what do I do?

  35. I am not receiving CNR’s for my engines, what can I do?

  36. I am using Internet Explorer as my browser, why I am experiencing issues?

  37. I can't find an engine model in myDownload

  38. I can't find an engine model in myTechPub

  39. I can't find Fleet Highlites, AOW, Meeting Materials... for my engine model

  40. I cannot consult datas via NECD widget

  41. I cannot consult Fleet Management applications via Links widget

  42. I have a red banner on the Ask CFM widget

  43. I have access to the AskCFM widget, but I can't create a new request

  44. I have an access error, Plotting, CNR, Data Query...

  45. I have an error message : error.title in myTechPub

  46. I have an error message when I submit a claim

  47. Is there a fee to have alert analysis and CNR's?

  48. Is there a training document for myCFM?

  49. Microsoft Edge: filter application problem in the Top Nav

  50. My email address has changed, how do I change my Login ID?

  51. myDownload widget - Overview and Searching

  52. myPortal Access - Changes in roles and rights

  53. NECD Widget - (New Engine Configuration Data) User Guide

  54. Optimized download and Restart interrupted downloads

  55. Password renewal rules

  56. Planned outage - Informations for a limited service

  57. Portal Status Page

  58. Technical Manual Index (TMI) for CFM56 and LEAP

  59. The engine configuration information is incorrect, how do I update it?

  60. Website Release Notes

  61. What are the session timeouts on myCFM Portal?

  62. What browsers are compatible with myCFM?

  63. What changes are coming to the CNR Process?

  64. What do the classes mean?

  65. What do the levels mean?

  66. What do you mean confirmed findings will be summarized to agencies?

  67. What is a Customer Notification Report (CNR)?

  68. What is Critical Item Service Bulletin?

  69. What is the number next to the Compliance column header?

  70. When will these changes go into effect?

  71. Where do I go to order spare parts?

  72. Where is the Critical Item Service Bulletin compliance tracking tool?

  73. Where is the Spare Parts Price Catalog?

  74. Where to access past myCFM Portal newsletters?

  75. Where to access past myCFM Portal webinar links?

  76. Who can consult the Lessor Library?

  77. Why are we making these changes?

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